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Ascott Gurney Penang, George Town

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From138US$ /night
Check-in
17Apr2025Select date
Check-out
18Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

18 Persiaran Gurney, George Town, Malaysia, 10250
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Studio Deluxe King City View
Max:
4 persons
44 m² 
Bed options:
1 King-size bed
City view
Shower
Air conditioning
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2 Bedroom Premier Sea View
Max:
2 persons
93 m² 
Bed options:
2 Single beds or 1 Queen-size bed
Sea view
Shower
Bathtub
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1 Bedroom Executive Sea View
Max:
2 persons
56 m² 
Bed options:
1 King-size bed
Sea view
Shower
Bathtub
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Getting around

A list of all available modes of transport

City Centre
George Town 1.8 km
Airports
Penang International (PEN) 19.4 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Tours/Ticket assistance

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's pool
  • Water slides
  • Children's play area

Spa & Leisure

  • Infinity pool
  • Sun loungers
  • Pool with view

Room features

  • Air conditioning
  • Sitting area
  • Dining table

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

18 Persiaran Gurney, George Town, Malaysia, 10250
Map view
18 Persiaran Gurney, George Town, Malaysia, 10250
Nearby
54
Istana Kedah
260 m
Persiaran Gurney Gurney Paragon Mall
Senoptium
260 m
Restaurants
Tasty Congee & Noodle Wantun Shop
110 m
Shop L5. 01
Johnny Rockets
110 m
Johnny Rockets Johnny Rockets 21 & 22 Persiaran Gurney 163d-1-20a
Angus House
110 m
Angus House
Orinea by Farquhar Mansion
490 m
68-18-1
Seabrew Restaurant Bar & Cafe
240 m
Seabrew Restaurant Bar & Cafe 63 Persiaran Gurney
Cafe Laurel
310 m
53 Persiaran Gurney Evergreen Laurel Hotel Penang
17 Kelawai
210 m
17 Kelawai Road
Sushi King
330 m
Lot 170-02-58 Bulatan Gurney Persiaran Gurney

Reviews and Ratings

Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Ocean view
Helpful staff
Cigarette smell
Lack of nearby attractions
7.0/10
Very good
Rooms
7.1
Location
8.4
Service
7.9
Dining
5.1
Guest reviews
7.0/10
based on 7 reviews
8.9
8.9/10 based on 2229 reviews
Alfred
United Kingdom, May  2024
6.4/10

I had a mixed experience at the hotel. The rooms were spacious with a beautiful ocean view, but the smell of cigarettes was off-putting at times. The service, while very helpful and knowledgeable about local attractions, could sometimes be slow to respond to requests. The location was convenient for families with its proximity to the sea, but it lacked nearby attractions within walking distance. The dining options were basic, but the experience was marred by a lack of cleanliness and organization in the dining area.

Rooms
7.0
The spacious rooms offered a stunning ocean view.
Service
8.0
The service was very helpful and staff were knowledgeable about local attractions, but there were occasional delays in responding to requests.
Location
6.0
The hotel's on-the-sea location made it convenient for enjoying with families, but lacked nearby attractions within walking distance.
Dining
5.0
The dining experience was marred by a lack of cleanliness and organization in the dining area.
Facilities
6.0
The hotel facilities were adequate, but could benefit from improvements in cleanliness.
Ocean view
Cigarette smell
Jack
United Kingdom, November  2023
7.2/10

The hotel had everything we needed to make our stay pleasant. The room was good for all of us, but it wasn't ready until 4 pm. The service was the icing on the cake, with helpful and friendly staff ready to assist us whenever we met in the elevator. The location was perfectly near my workplace, though some improvements could be made in the bathroom. The dining experience was a bit of a letdown, as the food was poorly cooked and presented. Overall, a decent stay.

Rooms
7.0
The room was good for all of us, meeting our needs.
Service
9.0
The service was the icing on the cake with friendly and helpful staff.
Location
8.0
The location was perfectly near my workplace with some room for improvement.
Dining
5.0
The dining experience was a bit of a letdown, poorly cooked and presented.
Facilities
7.0
The facilities were decent but room for improvement.
David
United Kingdom, November  2023
6.2/10

The hotel's location is brilliant, nestled in the heart of Gurney Drive with a stunning sea view and surrounded by malls. The rooms, unfortunately, were a letdown as we could hear the lift all night, and they appeared neglected triggering our hay fever. The service was commendable but could use a bit more warmth. The dining experience, catered to Asian tastes, left us craving for more diverse options. The facilities were adequate but lacked a modern touch.

Rooms
5.0
The rooms felt and smelled like they had not been cleaned for years, triggering hay fever.
Service
7.0
The staff were friendly and tried their best to meet our needs.
Location
9.0
The hotel's location in Gurney Drive is fantastic, with easy access to malls and dining options.
Dining
5.0
The dining options were average and limited, more variety would be appreciated.
Facilities
6.0
The facilities were in hard shape, lacking a modern touch.
Harry
United States, October  2023
8.2/10

I had a fantastic stay at the hotel! The rooms were extra spacious, clean, and offered a superb seaview. I loved that my room had a flat screen TV and not just one but TWO air conditioners to combat the Malaysian humidity. The off the wall decor added a unique touch to the room. The rooms were clean and definitely great value for money.

Rooms
9.0
The rooms were spacious and clean, offering a breathtaking seaview.
Service
8.0
The staff members, from reception to the breakfast section, were incredibly helpful and friendly. Special shoutout to the concierge and front desk staff!
Location
9.0
The location was perfect for me as it was near my workplace and close to the Gurney Drive hawker center. Being along Gurney Drive made it convenient to reach popular locations like Chulia street and Penang road.
Dining
6.0
The dining experience was adequate but got rowdy and messy due to large crowds. It would be great to see more options for Western tastes and healthier choices, as the current selection lacked vegetables and healthy options. Despite the shortcomings, the fish and chips were a standout.
Facilities
9.0
The facilities were top-notch, offering pools, slides, and games areas for everyone to enjoy.
clean
crowded dining
Frank
United States, September  2023
7.8/10

My stay at this hotel was a mixed experience. The room was spacious with 2 split air conditioners, but cleanliness was an issue. The service was wonderful, with friendly and kind staff, although there were some maintenance and service issues reported. The location was perfect along Gurney Drive, offering a fabulous sea view and convenient access to shopping areas and local food stalls. However, difficulties with ironing could be frustrating. The dining experience had its flaws, with overcrowding and messy conditions at times.

Rooms
7.0
The room was spacious with 2 split air conditioners, but cleanliness could have been improved.
Service
9.0
The service was wonderful, with friendly and helpful staff attending to our queries.
Location
9.0
The hotel's location along Gurney Drive was perfect, offering a fabulous sea view and convenient access to shopping areas and local food stalls.
Dining
6.0
The dining experience was adequate and basic, but could be rowdy and messy due to overcrowding.
Facilities
8.0
The facilities were suitable for my needs.
Nick
United Kingdom, September  2023
7.0/10

The hotel rooms were spacious and clean, but lacking room services menu and had some cleanliness issues like dirty bedsheets and hair in the toilet. The service was friendly and helpful, with plenty of parking space available. The location was perfect for families, with an amazing swimming pool facing the seaside. However, the dining experience was disappointing with not enough food and no refills.

Rooms
7.0
The rooms were big enough with 2 Queen size beds and spacious and clean.
Service
8.0
The service was very friendly and the staff were helpful, assisting with all our requests.
Location
9.0
The location was awesome with a fantastic swimming pool facing the seaside, perfect for families and near to restaurants.
Dining
5.0
The dining experience was a disappointment with not enough food and no refills.
Facilities
7.0
The hotel had good facilities providing different services but lacked in dining quality.
Paul
United Kingdom, May  2023
7.4/10

The hotel offers spacious rooms with a great location, making it convenient for guests' needs. While the decor may seem a bit old-fashioned, the room is incredibly comfortable with a pleasant jacuzzi bath. The presence of a microwave, large fridge, cutlery, and plates made an extended stay with children very convenient.

Rooms
9.0
The room was really comfortable and pleasant, equipped with a nice jacuzzi bath.
Service
6.0
The check-in process starting only at 3pm was a downside, and there was an issue with getting hot water promptly. Additionally, the staff failed to inform us about the parking entry system.
Location
9.0
The hotel has a strategic location facing the sea, providing a beach concept pool. It is also near Penang Hill and Strait Quay, easily accessible by taxi. The friendly and helpful staff, especially Danesh at the Concierge Department, made the stay even better by going the extra mile.
Dining
5.0
The dining experience was fairly poor, with limited variety in the daily spread. However, the view from the dining area was impressive.
Facilities
8.0
The hotel offers various facilities including room service, car hire, housekeeping, laundry, and tours/ticket assistance.
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Rooms and Guests2 Guests, 1 Room